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There are widespread myths about public speaking that shape our
attitudes about what it takes to be an effective speaker. These
myths have the poisonous effect of stopping us in our tracks from
the get-go because they sell the idea that we’re lacking what’s
“needed” to become a powerful and persuasive communicator. By
accepting them as true, we allow ourselves to become convinced
from the start that we’re bound to fail.
By examining these myths about public speaking and seeing
how and why we let them stand in our way, we can get past them.
I call these myths the surface obstacles because, they operate on
a superficial level. This makes them the easiest obstacles to
remove because, quite simply, they have little or no weight at all.
Here are the most common myths about public speaking I’ve
identified in my seminars and individual coaching sessions over
the years. Let’s separate fact from fiction:
Myth #1: “Nervousness Is a Sign of Weakness.”
Many people genuinely believe that if they get nervous speaking
in public or at an interview, this characterizes them as weaklings.
So, weeks before they have to make a presentation or go for that
interview, they wake up each night with the sweats, having a
panic attack at the prospect of being found out they suffer from
the jitters and will be seen by their employers, coworkers, and
customers as not measuring up. Thus, their jitters are compounded
by shame.
The truth is, most of the people I work with—even, perhaps
especially, those at the highest levels of their profession—get a little
tense in public speaking or interview situations. Professional
speakers and performers who make their living in front of audiences
get the jitters, too. In fact, if they don’t get them, they get
nervous about not getting them!
No matter who you are, when you’re in a situation where
you’re putting yourself out there—on the line, as it were—you
realize there is a chance you’ll be rejected. So, you get nervous.
That’s a normal response. It doesn’t mean you’re a weenie. What
you do with that nervous energy is what’s important.
I recently had the pleasure of meeting the Tony Award–winning
actress Chita Rivera. She is in remarkable physical shape and
exudes the energy and charisma that make her a Broadway legend.
I asked her if she was still performing. In fact, she told me,
she was preparing to go into rehearsal very soon for a new play
and was very excited about it.
I remarked how wonderful it was that even now, at this stage in
her professional life, she could still look forward with such enthusiasm
to the idea of performing before an audience. At which
point, she raised her arms, clenched her fists, and said, “Yes. But I
get s-o-o-o nervous!”
Imagine that. Here’s a professional actress, a Broadway superstar,
in fact, who has more than a half-century of experience performing
night after night before Broadway audiences (a very
tough crowd!), and she admits that she still gets the heebie-jeebies
at the prospect of going out there onstage.
Others like the late actor Sir Laurence Olivier, singers Barbra
Streisand and Carly Simon, actress Kim Basinger, and NBC
Today show weatherman Willard Scott also have admitted experiencing severe bouts of performance
anxiety in their professional lives. If that
means they’re weenies, then, hey, the
rest of us might as well pack up our
speeches and presentations and job
applications and go home!
Nervousness is not a sign of weakness!
It is a sign of excess energy that you
must learn to control and redirect.
When you come to understand
how your mind and body function under pressure, I will provide
you with techniques for releasing stress-related energy and channeling
the nervousness it produces in a positive direction that
works for not against you.
This is what well-known battlers against performance anxiety
have learned to do. They see their oncoming bout of nervousness,
annoying though it may be, as a signal that they are getting ready
to meet a challenge, and they use that awareness and their energy
as fuel to do their best.
Myth #2: “You Have to Be Perfect.”
Do you know people in your life who must do everything perfectly?
In both their professional and personal lives, they find it
necessary to cross every t and dot every i that life presents. In psychology
circles, these people are known as perfectionists. While
we tend to appreciate and associate hard work, responsibility, and
ambition with these high-achieving individuals, there is a downside.
Oftentimes they set standards that are too high for themselves,
and if they fail to meet those unrealistic expectations or fall
short of their goals, they are very hard on themselves.
It’s also difficult, sometimes, to relate to perfectionists, because
most of us are not perfect!
It’s the same in public speaking, presentation, or interview situations. When I see someone who is too polished, too precise, too
slick, who never makes a mistake or a misstep, my immediate
reaction to them is that they’re too good to be true. In other
words, I don’t believe them because they’re just too . . . well, perfect.
What I want from a speaker, presenter, or interviewee—and
I’m sure you do, too—is someone who shows up prepared, of
course, but who comes across as a human being. I want a person
who is capable of handling the situation—especially if something
unplanned occurs, as it always does—with grace, perspective, and
a healthy sense of humor.
The fact is, the best speakers and presenters rely on their willingness
to be imperfect in order to put themselves and their messages
across more effectively. They know they can’t afford to be
perfect because perfection doesn’t exist; the unexpected will
occur, and they must be free to let themselves go so they can
respond to such situations.
I’ve experienced many such moments in my professional life. At
first they were scary, but then I came to appreciate what they
were telling me, which is that to aim for perfection as a speaker or
presenter puts you in a tight box with no room for spontaneity
and only adds to your nervousness.
Whenever I run into clients who get terribly distraught prior to
facing their particular public, who start obsessing over minor
details and develop an almost chronic sense of self-doubt that virtually
(sometimes completely) paralyzes them, I know what arena
we’re in. Because of the belief they’ve imposed on themselves that
they have to do this perfectly, they work themselves into such a
state that they make the process of giving that speech, making
that presentation, or going for that interview more difficult and
pressure filled than it should be. By setting the bar so high for
themselves (or anyone, frankly), quite often they become such
nervous wrecks that they may opt out entirely.
Clearly, “I must be perfect” is an unrealistic attitude that takes
you to but one destination in your personal or professional life:
nowhere. I remember reading columnist Anna Quindlen’s commencement
address to the graduating students of Mount Holyoke
College in 1999. In it, she encouraged her accomplished, hopeful
listeners to give up the need for perfection in their lives as she had
done in hers. “Eventually, being perfect day after day, year after
year became like carrying a backpack filled with bricks on my
back,” she said of her early years as a student at Barnard College.
“And, oh, how I secretly longed to lay that burden down.”
That sums it up just about . . . perfectly.
Myth #3: “It’s a Talent You Have to Be Born with.”
I’m not sure where this notion stems from—except, perhaps, that
because the world’s great speakers make it look so easy, the
assumption is it must come naturally to them.
That is absolutely not true.
Great communicators like John F. Kennedy, Martin Luther
King Jr., Ronald Reagan, and Bill Clinton—to name only a few—
spent years developing and honing the Art of Speaking. (Reagan,
in fact, was a sportscaster, actor, and corporate spokesperson
before entering politics; so, a lot of training and practice went into
his becoming a great communicator.) Furthermore, they all had,
and still have in some cases, professional speechwriters working
for them, whereas most of us have the additional responsibility of
coming up with our own material on top of delivering it.
The truth is, 50 percent of the people I work with who find
themselves in the position of having to give a speech or make a
presentation have had little or no previous experience doing so.
Under these circumstances, they can’t expect to be polished pros
like a Reagan or a Clinton, for whom communicating ideas and
persuading others was and is an integral part of their professional
life.
I won’t argue that many good speakers do have natural proclivities in that direction. Perhaps they simply feel more relaxed and
comfortable speaking before groups (although this, too, can be
developed, particularly over time and with repetition). However,
without a solid technique to support them, and constant application
of that technique, they would not be nearly as effective, no
matter how at ease they feel before an audience.
My belief is that great communicators are made, not born. And
any of us can become one if we combine a real desire to achieve
that goal with technique and discipline.
Myth #4: “You Have to Be a Comedian.”
There really should be warning labels on the backs of professional
stand-up comics like Jerry Seinfeld and Jay Leno that read:
“Don’t try this at home.” Or, perhaps, more to the point: “Only try
this at home.”
There is no question that making your audience laugh is an
asset as a presenter or speaker, or even when interviewing for a
job or college. But you don’t have to be a stand-up comic to
accomplish this.
Even if you can’t tell a joke worth a dime and always ruin a
punch line, you, too, can bring a sense of humor to your speech,
presentation, or Q&A and connect with your audience. You won’t
have to put on funny hats or juggle bowling balls to get a laugh.
Consider the great public speakers.
They can succeed in drawing a laugh out of us without trying to
be Robin Williams. The secret to drawing laughs is to learn and
practice the principles of good storytelling, which I’ll cover in
greater detail in part 2. These speakers enliven their words with
anecdotes and stories drawn from their own experiences, which
elicit chuckles of recognition from us because we can relate to
them. In other words, good speakers engage us in sharing a laugh
with them (often at their own expense).
Myth #5: “Everything You Say Must Be Important.”
Who among us speaks pearls of wisdom all the time? Even philosophers
take a verbal vacation once in a while. But a lot of what you
have to say is very important—particularly if you are selling yourself
or your company, or sharing your expertise or an idea.
I’ve found that people who accept this myth and believe that
what they have to say is unimportant were typically brought up
with the axiom “Children should be seen and not heard.” Dispelling
this myth is usually sufficient to release its hold.
Myth #6: “My Nervousness Is Worse than Anybody Else’s.”
If this were true, then fear of snakes would rank higher on the list
of people’s phobias than fear of public speaking!
Nevertheless, I understand where people who have this attitude
are coming from. In many ways it mirrors the psychology of
a soldier who thinks that he’s the only one who is scared of going
into battle, and is worried that he might be branded a coward if
his fear were exposed.
I’ve experienced cases of nerves at many different stages of my
professional life, and I closely guarded that secret for years, fearing
that if it were found out, I might not get the job—or, worse, be
seen as someone with “issues.”
It wasn’t until I began coaching people, particularly corporate
executives, to speak freely that I found out how truly unremarkable
my own bouts of nervousness were. These highly accomplished,
successful people were concealing the same secret and
suffering the same way I was.
Some people are better able to hide their feelings of anxiety
than others, or at least they have learned how to channel their
nervousness and manage it so that it won’t get the best of them
(this is me). But in order to do that you must first admit that the
problem exists and not adopt the attitude that you’re a lone sufferer
who must always keep your anxiety under wraps.
At one point in my career I was hired to coach a group of executives
to appear on a television station. Their company had created
an in-house state-of-the-art studio to produce business news
and information programs for broadcast throughout corporate
headquarters to employees during the course of the business day.
The executives were to be the on-camera talent, or news anchors.
Each admitted to me the state of panic he or she was in. And
why wouldn’t they feel panicky? “Anchor person” was never a
part of their job description. It was like being a cameraperson
who is suddenly thrust into the spotlight to fill in for Tom Brokaw.
One of these executives, a woman, told me—insisted, rather—
that time was at a premium in her particular job, and so I was to
teach her everything she needed to know in one session. Initially,
I was taken aback. But then I realized what was actually going on
with her. She was used to coping with time sheets and management
reports. Now, she was coping with a serious case of performance
anxiety and didn’t know how to handle it. To make matters
worse, she expected herself to be able to just get through it.
I suspected she felt that if her colleagues knew she was so
beside herself with anxiety, they would lose respect for her as that
tough cookie she’d always presented herself as being, and declare
her a fraud. In truth, her nervous feelings were no different from,
and no worse than, those of her fellow anchors-in-training.
Myth #7: “It’s Too Daunting and Overwhelming a Task.”
Remember when you learned how to ride a bike? In my case, as I
watched the older kids on my block zooming up and down the
street, I kept thinking, “How will I ever be able to do that?”
Then one day my father took me outside and walked me
through the process of balancing myself, working the handlebars,
the pedals, the brakes, and so on step by step—and before I knew
it, I was riding up and down that street with the older kids, too,
having the time of my life.
I couldn’t believe how quickly I’d accomplished this and how
natural riding a bike felt to me now. I no longer had to think about
how to do it; I just did it! I climbed on, and off I went.
Public speaking is similar. Suddenly you’re told you have to
give a presentation to senior management or deliver a speech to
the Rotary club. Your brain goes into overdrive. You feel overwhelmed.
You think, “It’s impossible!” and you begin to panic.
Pretty soon, you just want to go home, dive into bed, and pull the
covers over your head. I’ve been there myself many times.
If that scenario sounds familiar to you, take solace in the fact
that public speaking in all its varieties—from speaking before the
board to the all-important job interview—is no more difficult to
learn than riding a bike. All you need is a system—a place to start
and a process to follow.
Myth #8: “You Have to Be Outgoing to Engage an Audience.”
One of my clients works as a researcher in the financial sector.
He’s a behind-the-scenes-type guy who gathers information to
help improve his company’s marketing position. Typically, he
shares his findings with top senior-level management, either one
on one or in small meetings. But now he was being asked to present
his research to the bank’s sales force at an upcoming conference,
and he was completely rattled.
“I’m no rah-rah sales guy,” he told me. “I’m not even extroverted.”
He was right.
I made the point that he didn’t have to be outgoing; he had to be
relevant. That is to say, he didn’t need a personality makeover in
the image of a Tony Robbins to grab and hold his audience. What
he needed was to understand his audience’s perspective so that
he’d present his information in a way that would be of value to that
audience. Accomplish this, I told him, and all else would follow; he
would become more energized in his delivery because his audience
would actually be listening to him.
I’ve seen great speakers and presenters with a forceful delivery
style leave audiences shaking their heads wondering, “What does
all that mean for me?” I’ve also seen people with mediocre, even
sleep-inducing, speaking styles wow an audience because of the
content of their words and the relevance of their opinions. Former
secretary of state Henry Kissinger comes to mind. There’s no
speaker in the world whose delivery style is so deadly. It’s like
watching the paint dry. But we listen to Kissinger because of the
relevance of his opinions on the national and international scene;
we want to hear what he has to say.
After making this point to my client, I set about working with
him to improve his mechanics, such as watching the flow of his
presentation and limiting the amount of detail he would include in
his message so that it would be easier for his audience of sales
folks (not analysts like himself) to digest and take away. And on
the big day, he did very, very well.
Myth #9: “It’s All Over if You Make a Mistake.”
There will be times in your personal and professional life when
you’ll lose your place in a speech or presentation and won’t know
where to go next. Or, your mind will suddenly go on vacation in
the middle of a Q&A session, and you won’t know what to say. For now, just keep in mind that
everybody makes a slipup in a public address or Q&A now and
then, or even more frequently. They range from experienced
speakers like the president of the United States giving the State of
the Union address, to college grads going for their first important
job interview.
Disregard the prevailing attitude that the only alternative is
public humiliation and death. Stay calm. Don’t panic. And
remember this: if you don’t make a big deal out of it, no one else
will either.
By now you should have a clearer perspective on why these myths
stand in our way, preventing us from being effective communicators,
and why they are simply not true.
Once you recognize you have adopted erroneous beliefs, you
should begin to experience immediate relief. These false notions
we pick up along the way must be dispelled because, however we
adopted these concepts, whether having read them somewhere or
heard them in passing, these are false myths that have shaped our
current perceptions and are not reality. |